Foodics

A Guide for UrbanPiper Integration with Foodics.

Introduction

The Foodics <> UrbanPiper integration streamlines restaurant operations by bridging the POS system (Foodics) with major food aggregators through UrbanPiper’s middleware platform. This integration ensures accurate order syncing, centralized menu control, and reduced manual errors—ultimately improving operational efficiency for restaurants.

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Integration Capabilities:

• Real-Time Syncing: Automatic synchronization of orders, menus, and item availability between Foodics and online delivery platforms (e.g., Talabat, Careem, Zomato).

• Centralized Management: Control multiple aggregator menus and operations from a single UrbanPiper dashboard.

• Inventory & Stock Sync: Item stock updates from Foodics are reflected on aggregators through UrbanPiper.

• Order Status Updates: Seamless transmission of order status changes (accepted, preparing, dispatched) from Foodics to aggregators.

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Order Relay:

• Orders placed on aggregators are received by UrbanPiper and instantly relayed to Foodics POS.

• Ensures minimal delay in order entry, reducing the dependency on manual punch-ins.

• Order details like customer info, delivery instructions, and modifiers are passed completely.

• Order status changes in Foodics automatically reflect on aggregator platforms via UrbanPiper.

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Menu Management:

• Merchants can push menu changes from Foodics to UrbanPiper, which then syncs to all linked aggregators.

• Menu version control ensures changes are traceable and consistent.

• Supports:

  • Item and modifier mapping

  • Tax & pricing structure sync

  • Availability toggling (e.g., mark items out-of-stock from Foodics)

• Reduces operational overhead of managing menus on each aggregator manually.