> For the complete documentation index, see [llms.txt](https://help.urbanpiper.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.urbanpiper.com/ordering-channels/swiggy.md). # Swiggy UrbanPiper's Swiggy integration lets you manage your entire Swiggy business from one place — menu, orders, and availability. Orders flow straight to your POS, and changes you make in UrbanPiper sync back to Swiggy. Here's what you'll find in this section. ### Getting started * [**Integration Overview**](https://help.urbanpiper.com/ordering-channels/swiggy/integration-overview) — What the integration supports across menus, orders, and store controls, plus timelines (activation takes up to 48 hours; menu updates show in 5–10 minutes). * [**Integrate Your Swiggy Account with UrbanPiper**](https://help.urbanpiper.com/ordering-channels/swiggy/integrate-your-swiggy-account-with-urbanpiper) — Step-by-step guide to going live: prep your Swiggy outlet details and submit a "Request to Go Live." ### Menu * [**Manage & Publish Your Menu**](https://help.urbanpiper.com/ordering-channels/swiggy/manage-and-publish-your-menu) — Publish menu changes to Swiggy, track them in Publish Logs, and fix common publish errors using the error reference table. * [**Swiggy Quality Check**](https://help.urbanpiper.com/ordering-channels/swiggy/manage-and-publish-your-menu/swiggy-quality-check) — How Swiggy's menu QC works and how to resolve common failures: packaging-charge slabs, duplicate names, formatting/case rules, and cake quantity/flavour requirements. ### Orders * [**Manage Your Orders**](https://help.urbanpiper.com/ordering-channels/swiggy/manage-your-orders) — What UrbanPiper can and can't do with Swiggy orders: real-time push, order editing, status updates, and rider tracking (note: discount bifurcation isn't supported). * [**Swiggy's Order Return Feature**](https://help.urbanpiper.com/ordering-channels/swiggy/manage-your-orders/swiggys-order-return-feature) — How reverse logistics (bag return) works: you're paid in full on post-dispatch cancellations and use the Order Return OTP to accept or reject returns. ### Controlling availability * [**Category Schedules**](https://help.urbanpiper.com/ordering-channels/swiggy/category-schedules) — Make specific menu categories available only at set times (e.g. breakfast- or dinner-only). ### Quick reference * **New here?** Read **Integration Overview**, then **Integrate Your Swiggy Account** to go live. * **Already live?** Use **Manage & Publish Your Menu** (and **Swiggy Quality Check**) for menus, **Manage Your Orders** and **Order Return Feature** for orders, and **Category Schedules** for timing. * **Menu publish failing?** Start with the error table in **Manage & Publish Your Menu** and the **Swiggy Quality Check** resolutions. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://help.urbanpiper.com/ordering-channels/swiggy.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.