Handling Discounts and Promotions
Setting Up Promotions
To explore promotional options such as:
Buy One Get One Free
Free Delivery
Percentage Discounts (e.g., 10% Off)
Free Item on Minimum Spend (e.g., Free Drink over £X)
We recommend discussing these directly with your Uber Eats Account Manager. They can guide you on eligibility, setup, and best practices.
💡 Uber Eats may also run city-wide or national campaigns and invite select restaurants to participate.
How Promotions Are Handled in UrbanPiper
When a discount is applied on Uber Eats, the discounted amount needs to be reflected in the order data received by UrbanPiper and further pushed to your POS system.
Important Notes:
The Discount Total field in UrbanPiper will show the total discount applied to the order.
Some POS systems require a dedicated discount product to process this correctly.
Before setting up any promotion on Uber Eats, please contact the UrbanPiper support team to:
Confirm your POS compatibility.
Ensure discount data is configured and transmitted accurately.
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