# Handling Discounts and Promotions

#### **Setting Up Promotions**

To explore promotional options such as:

* **Buy One Get One Free**
* **Free Delivery**
* **Percentage Discounts (e.g., 10% Off)**
* **Free Item on Minimum Spend (e.g., Free Drink over £X)**

We recommend discussing these directly with your **Uber Eats Account Manager**. They can guide you on eligibility, setup, and best practices.

> 💡 *Uber Eats may also run city-wide or national campaigns and invite select restaurants to participate.*

***

#### **How Promotions Are Handled in UrbanPiper**

When a **discount is applied on Uber Eats**, the discounted amount needs to be **reflected in the order data received by UrbanPiper** and further pushed to your **POS system**.

**Important Notes:**

* The **Discount Total** field in UrbanPiper will show the total discount applied to the order.
* Some POS systems require a **dedicated discount product** to process this correctly.
* Before setting up any promotion on Uber Eats, please **contact the UrbanPiper support team** to:
  * Confirm your POS compatibility.
  * Ensure discount data is configured and transmitted accurately.


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