Handling Discounts and Promotions

Setting Up Promotions

To explore promotional options such as:

• Buy One Get One Free

• Free Delivery

• Percentage Discounts (e.g., 10% Off)

• Free Item on Minimum Spend (e.g., Free Drink over £X)

We recommend discussing these directly with your Uber Eats Account Manager. They can guide you on eligibility, setup, and best practices.

💡 Uber Eats may also run city-wide or national campaigns and invite select restaurants to participate.

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How Promotions Are Handled in UrbanPiper

When a discount is applied on Uber Eats, the discounted amount needs to be reflected in the order data received by UrbanPiper and further pushed to your POS system.

Important Notes:

• The Discount Total field in UrbanPiper will show the total discount applied to the order.

• Some POS systems require a dedicated discount product to process this correctly.

• Before setting up any promotion on Uber Eats, please contact the UrbanPiper support team to:

  • Confirm your POS compatibility.

  • Ensure discount data is configured and transmitted accurately.