Create and Manage Charges
In this guide, we will walk you through the process of setting up packaging charges for Zomato. Follow the steps below to configure the charges effectively.
Access the Catalog
Select the Catalog option from the menu above.
Navigate to Charges
Select the Charges option located on the left-hand side.
Add a New Charge
In the top-right corner, click on Add Charge.
Fill in the necessary details for the charge.
Choose the Applicable Mode
Below are the modes you can choose from:
Item Quantity: Based on the quantity of items ordered by the customer.
Order Subtotal: Based on the order-level packaging charges.
Item Price: Option to include a percentage-based packaging charge for the items.
Set the Amount and Create the Charge
After choosing the appropriate mode, set the amount.
Click on Create.
Associate with Items and Location Groups
By default, all items and location groups are linked to the packaging charge. To specify certain items, follow these steps:
Create a New Item Group
Go to All Apps and select Group.
Click on Add Item Group.
Enter the name and click on Create.
Click on Items and then Update Items.
Select the preferred item to associate with the item group.
Create a New Location Group
Click on Add Location Group.
Fill in the name and click on Create.
Associate the location by clicking on Update and selecting the preferred location.
Click on Update Location.
Associate Item and Location Group with the Charge
Refresh the page once.
Return to Charges and click on Items and Locations.
Delete the previous item group and location group associated by default.
Click on Add New Pair.
Select the newly created item group and location group.
Click on Add.
Publish the Menu
To reflect these changes on Zomato, publish the menu for your location.
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