Compatible Hardware

Please find below the minimum specification requirements for buying hardware to use UrbanPiper products.

Android Devices

Device types

  • Handheld: These are small screens with printer inbuilt

  • Phone: these are your everyday smartphone devices with screen sizes ranging from 5.5 inches–7 inches.

  • Tablets: these are everyday tablets with screen sizes ranging from 9 inches–13 inches.

  • Terminals: These are POS terminals mostly with or without touch screen capability

Device Type
RAM (GB)
Storage (GB) (at least 1 GB left free)
CPU
Screen size (inch)
Screen Resolution (px)
OS Version

Handheld

3

32

Octa-Core

5.5 - 7

1024x768px (XGA)

9+ Android Pie & above

Phone

3

32

Octa-Core

5.5 - 7

1280x720px (HD)

9+ Android Pie & above

Tablet

3

32

Octa-Core

8 -11

1920x1080px (Full HD)

9+ Android Pie & above

Terminal

3

32

Quad-Core

14 - 15

1024x768px (XGA)

9+ Android Pie & above

iOS Devices

Device Type
RAM (GB)
Storage (GB) (at least 1 GB left free)
CPU
Screen size (inch)
Screen Resolution (px)
OS Version

Phone

3

32

A9

5.5 - 7

1920x1080px (Full HD)

12

Tablet

3

32

A9

8 -11

2048x1536px (QXGA)

12

Printers

Specifications
Web
Devices

Windows

Mac

Android

iOS

Receipt Printer Types (Command Mode)

1

ESC/POS

Yes

Yes

Yes

Yes

2

STAR LINE

Yes

Yes

Yes

Yes

3

STAR GRAPHIC

Yes

Yes

Yes

No

Receipt Printer Interfaces (Connectivity Methods)

1

USB

Yes

Yes

Yes

Yes

2

Bluetooth

Yes

Yes

Yes

Yes

3

Ethernet - LAN or WiFi

Yes

Yes

Yes

No

4

Parallel

Yes

Yes

No

No

5

Serial

Yes

Yes

No

No

Receipt Printer Sizes

1

2 inch / 58 mm (32 characters per line)

Yes

Yes

Yes

Yes

2

3 inch / 80 mm (48 characters per line)

Yes

Yes

Yes

Yes

3

Custom size

Yes

Yes

Yes

Yes

Laptops

Browser
Version
Screen Size
Screen Resolution

Google Chrome

latest

13 inch or above

1024x768px (XGA)

Notes:

  • Any device that adheres to the Minimum Specification Requirements (MSR) will work fine with our products.

  • Devices that do not meet these requirements may or may not work properly, and we cannot guarantee their performance.

  • If you would like us to test a particular device, please arrange for it to be shipped to our office. We will need 20-25 working days to complete the testing and provide certification.

  • If any device meets the MSR but still does not perform well, please raise a concern with us.

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