Compatible Hardware

Please find below the minimum specification requirements for buying hardware to use UrbanPiper products.

Android Devices

Handheld (These are small screens with printer inbuild), Phone, Tablet, Terminal (These are POS terminals mostly with touch screen)
RAM (GB)
Storage (GB) (at least 1 GB left free)
CPU
Screen size (inch)
Screen Resolution (px)
OS Version

Handheld

3

32

Octa-Core

5.5 - 7

1024x768px (XGA)

9

Phone

3

32

Octa-Core

5.5 - 7

1280x720px (HD)

9

Tablet

3

32

Octa-Core

8 -11

1920x1080px (Full HD)

9

Terminal

3

32

Quad-Core

14 - 15

1024x768px (XGA)

9

iOS Devices

Phone, Tablet
RAM (GB)
Storage (GB) (at least 1 GB left free)
CPU
Screen size (inch)
Screen Resolution (px)
OS Version

Phone

3

32

A9

5.5 - 7

1920x1080px (Full HD)

12

Tablet

3

32

A9

8 -11

2048x1536px (QXGA)

12

Printers

Specifications
Web
Devices

Windows

Mac

Android

iOS

Receipt Printer Types (Command Mode)

1

ESC/POS

Yes

Yes

Yes

Yes

2

STAR LINE

Yes

Yes

Yes

Yes

3

STAR GRAPHIC

Yes

Yes

Yes

No

Receipt Printer Interfaces (Connectivity Methods)

1

USB

Yes

Yes

Yes

Yes

2

Bluetooth

Yes

Yes

Yes

Yes

3

Ethernet - LAN or WiFi

Yes

Yes

Yes

No

4

Parallel

Yes

Yes

No

No

5

Serial

Yes

Yes

No

No

Receipt Printer Sizes

1

2 inch / 58 mm (32 characters per line)

Yes

Yes

Yes

Yes

2

3 inch / 80 mm (48 characters per line)

Yes

Yes

Yes

Yes

3

Custom size

Yes

Yes

Yes

Yes

Laptops

Browser
Version
Screen Size
Screen Resolution

Google Chrome

latest

13 inch or above

1024x768px (XGA)

Notes:

  • Any device that adheres to the Minimum Specification Requirements (MSR) will work fine with our products.

  • Devices that do not meet these requirements may or may not work properly, and we cannot guarantee their performance.

  • If you would like us to test a particular device, please arrange for it to be shipped to our office. We will need 20-25 working days to complete the testing and provide certification.

  • If any device meets the MSR but still does not perform well, please raise a concern with us.

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