Compatible Hardware

Please find below the minimum specification requirements for buying hardware to use UrbanPiper products.

Android Devices

Handheld (These are small screens with printer inbuild), Phone, Tablet, Terminal (These are POS terminals mostly with touch screen)	RAM (GB)	Storage (GB) (at least 1 GB left free)	CPU	Screen size (inch)	Screen Resolution (px)		OS Version
Handheld	3	32	Octa-Core	5.5 - 7	1024x768px (XGA)	9
Phone	3	32	Octa-Core	5.5 - 7	1280x720px (HD)	9
Tablet	3	32	Octa-Core	8 -11	1920x1080px (Full HD)	9
Terminal	3	32	Quad-Core	14 - 15	1024x768px (XGA)	9

iOS Devices

Phone, Tablet	RAM (GB)	Storage (GB) (at least 1 GB left free)	CPU	Screen size (inch)	Screen Resolution (px)		OS Version
Phone	3	32	A9	5.5 - 7	1920x1080px (Full HD)	12
Tablet	3	32	A9	8 -11	2048x1536px (QXGA)	12

Printers

Specifications			Web		Devices
			Windows	Mac	Android	iOS
Receipt Printer Types (Command Mode)	1	ESC/POS	Yes	Yes	Yes	Yes
	2	STAR LINE	Yes	Yes	Yes	Yes
	3	STAR GRAPHIC	Yes	Yes	Yes	No
Receipt Printer Interfaces (Connectivity Methods)	1	USB	Yes	Yes	Yes	Yes
	2	Bluetooth	Yes	Yes	Yes	Yes
	3	Ethernet - LAN or WiFi	Yes	Yes	Yes	No
	4	Parallel	Yes	Yes	No	No
	5	Serial	Yes	Yes	No	No
Receipt Printer Sizes	1	2 inch / 58 mm (32 characters per line)	Yes	Yes	Yes	Yes
	2	3 inch / 80 mm (48 characters per line)	Yes	Yes	Yes	Yes
	3	Custom size	Yes	Yes	Yes	Yes

Laptops

Browser	Version	Screen Size	Screen Resolution
Google Chrome	latest	13 inch or above	1024x768px (XGA)

Notes:

• Any device that adheres to the Minimum Specification Requirements (MSR) will work fine with our products.

• Devices that do not meet these requirements may or may not work properly, and we cannot guarantee their performance.

• If you would like us to test a particular device, please arrange for it to be shipped to our office. We will need 20-25 working days to complete the testing and provide certification.

• If any device meets the MSR but still does not perform well, please raise a concern with us.