Configuring Coupons

📖 Types of Coupons in Meraki

Meraki provides two types of discounts you can configure:

Cash Discount

• Applies a fixed amount discount on the order subtotal.

• You can target specific customer groups using the Rules section.

• Note: Cash discounts cannot be applied to specific items — it apply to the total bill value before taxes and delivery.

A discount is applied as a percentage of the order subtotal or on specific items, with two action types:

Item Specific

• Apply a percentage discount on selected items or the entire order subtotal.

• You can choose which items this discount should apply to.

Buy X Get Y (BXGY) Specific

• Create Buy X, Get Y Free/Discounted offers.

• Requires two lists:

• Items to Check: Items the customer must purchase.

• Items to Discount: Items that will receive the discount after qualifying conditions are met.

📌 Mandatory Coupon Rules

While setting up any coupon type in Meraki, these rules must be configured:

• Redemption Code:

• Must be entered manually.

• If left blank when required, the coupon will not work.

• Date & Time Validation:

• Always set the start date and end date/time for your coupons.

• Bulk Coupons:

• If using bulk coupon generation, once generated, ensure you remove the Redemption Code field from the main coupon setup.

• Otherwise, if you enable the suggestion toggle the redemption will be visible on the Coupons list & it won’t apply.

📌 Common Use Cases & Configuration Scenarios

Below are some typical promotional setups you can create using Meraki Coupons:

📍 BOGO (Buy One Get One Free) — Same Item

Example: Buy 1 Dosa, Get 1 Dosa free

Parameter	Value
Items to Check	Dosa
Items to Discount	Dosa
Number of Items to Check	1
Number of Items to Discount	1
Max No of Discounts	1
Coupon Value	100%

Note: If both items to check and to discount are the same and multiple items are in the cart (e.g., Dosa ₹200 and ₹150), the lower-priced item (₹150) will get the discount.

📍 Buy X Get Y Free (Different Items)

Example: Buy Chicken Biryani, Get Gulab Jamun free

Parameter	Value
Items to Check	Chicken Biryani
Items to Discount	Gulab Jamun
Number of Items to Check	2
Number of Items to Discount	2
Max No of Discounts	2
Coupon Value	100%

Note: The 100% discount will apply to the price of Gulab Jamun.

📍 B3G2 (Buy 3 Get 2 Free — Different Items)

Example: Buy 3 Chicken Biryani, Get 1 Gulab Jamun and 1 Coke free

Parameter	Value
Items to Check	Chicken Biryani
Items to Discount	Gulab Jamun, Coke
Number of Items to Check	3
Number of Items to Discount	2
Max No of Discounts	1
Coupon Value	100%

Note: If multiple items are present, Gulab Jamun and Coke (e.g. ₹50 and ₹20) will be discounted, totaling ₹70.

📌 How to Set Coupon Value

• In both Item Specific and BXGY Specific coupon types, you can configure discount percentages as required (e.g., 10%, 20%, 50%, 100%).

• For BOGO and free item promotions, always set the Coupon Value to 100% for the desired discount items.

📌 Important Notes

• Cash Discount: Applies on the order subtotal only, not item-specific.

• Percentage Discounts: Can be applied to:

• The entire order subtotal

• Specific items, BXGY offers (Buy X, Get Y) configurations