Manage Your Orders Seamlessly with UrbanPiper

UrbanPiper's integration with Swiggy empowers you to streamline your online order management, reduce manual effort, and enhance operational efficiency. This document outlines the key features and functionalities supported on the UrbanPiper platform for your Swiggy orders.

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Key Features Supported on UrbanPiper for Swiggy Orders:

Auto Acceptance

• Auto Acceptance: ✅

UrbanPiper can automatically accept incoming Swiggy orders, ensuring quicker processing and reducing the need for manual intervention.

Order Relay

UrbanPiper facilitates the smooth flow of order information from Swiggy to your system.

Feature	Supported on UrbanPiper
Real-Time Order Push	✅
Edit Order Functionality	✅
Order Discount Info	✅
Order Level Discount	✅
Item Level Discount	✅
Discount Bifurcation	❌
Charge Info	✅
Tax Info	❌
Order with Options	✅

Order Status Update

Keep Swiggy updated on the progress of your orders directly from UrbanPiper.

Feature	Supported on UrbanPiper
Real-time Order Status Push to Aggregator	✅
Acceptance (Urbanpiper to Aggregator)	✅
Food Ready (Urbanpiper to Aggregator)	✅
Dispatched (Urbanpiper to Aggregator)	✅
Dispatched (Aggregator to Urbanpiper)	✅
Delivered/Completed (Urbanpiper to Aggregator)	✅
Delivered/Completed (Aggregator to Urbanpiper)	✅
Cancellation (Urbanpiper to Aggregator)	✅
Cancellation (Aggregator to Urbanpiper)	✅

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Rider Status Update

Monitor the rider's journey for your Swiggy orders.

• Supported Rider Status: ✅

• UrbanPiper displays key rider status updates for your Swiggy orders:

• Rider Assigned: ✅

• Rider Arrived: ✅

• PickedUp: ✅

• Delivered: ✅

• Rider Reassignment Handled: ✅

• UrbanPiper can reflect when a rider reassignment occurs for a Swiggy order.