> For the complete documentation index, see [llms.txt](https://help.urbanpiper.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.urbanpiper.com/ordering-channels/zomato.md).

# Zomato

UrbanPiper's Zomato integration lets you manage your entire Zomato business from one place — menu, orders, offers, and availability. Orders flow straight to your POS, and changes you make in UrbanPiper sync back to Zomato.

Here's what you'll find in this section.

### Getting started

* [**Integration Overview**](https://help.urbanpiper.com/ordering-channels/zomato/integration-overview) — What the integration supports across menus, orders, and store controls, plus timelines (activation takes up to 48 hours; menu updates show in 5–10 minutes).
* [**Integrate Your Zomato Account with UrbanPiper**](https://help.urbanpiper.com/ordering-channels/zomato/integrate-your-zomato-account-with-urbanpiper) — Step-by-step guide to going live: prep your Zomato outlet details and submit a "Request to Go Live."

### Day-to-day operations

* [**Manage & Publish Your Menu**](https://help.urbanpiper.com/ordering-channels/zomato/manage-and-publish-your-menu) — Publish menu changes to Zomato, track them in Publish Logs, and fix common publish errors using the error reference table.
* [**Manage Your Orders**](https://help.urbanpiper.com/ordering-channels/zomato/manage-your-orders) — What UrbanPiper can and can't do with Zomato orders: auto-acceptance, status updates, rider tracking, and the two exceptions (no order edits, no Dispatched push).
* [**Running Discounts on Zomato**](https://help.urbanpiper.com/ordering-channels/zomato/running-discounts-on-zomato) — The three sponsorship models (Salt, Pepper, Salt & Pepper), four discount types, and how to set up a restaurant-sponsored offer.

### Controlling availability

* [**Category Schedules**](https://help.urbanpiper.com/ordering-channels/zomato/category-schedules) — Make specific menu categories available only at set times (e.g. breakfast- or dinner-only).
* [**Manage Store Hours**](https://help.urbanpiper.com/ordering-channels/zomato/manage-store-hours) — Set and sync your outlet's operating hours from Business Manager.
* [**Common Store Availability Issue for Zomato**](https://help.urbanpiper.com/ordering-channels/zomato/manage-store-hours/common-store-availability-issue-for-zomato) — Troubleshoot when your store won't show as available: Delivery toggle, GST status, post-publish toggle, and order-rejection closures.

### Quick reference

* **New here?** Read **Integration Overview**, then **Integrate Your Zomato Account** to go live.
* **Already live?** Use **Manage & Publish Your Menu** and **Manage Your Orders** daily, **Running Discounts** for promotions, and **Category Schedules** / **Manage Store Hours** for timing.
* **Something not working?** Start with **Common Store Availability Issue** and the error table in **Manage & Publish Your Menu**.


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