> For the complete documentation index, see [llms.txt](https://help.urbanpiper.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.urbanpiper.com/ordering-channels/zomato.md). # Zomato Manage your entire Zomato business from UrbanPiper — menu, orders, discounts, and store availability in one place. Start here to find setup guides, day-to-day operations, and troubleshooting for your UrbanPiper's Zomato integration lets you manage your entire Zomato business from one place — menu, orders, offers, and availability. Orders flow straight to your POS, and changes you make in UrbanPiper sync back to Zomato. Here's what you'll find in this section. ### Getting started * [**Integration Overview**](https://help.urbanpiper.com/ordering-channels/zomato/integration-overview) — What the integration supports across menus, orders, and store controls, plus timelines (activation takes up to 48 hours; menu updates show in 5–10 minutes). * [**Integrate Your Zomato Account with UrbanPiper**](https://help.urbanpiper.com/ordering-channels/zomato/integrate-your-zomato-account-with-urbanpiper) — Step-by-step guide to going live: prep your Zomato outlet details and submit a "Request to Go Live." ### Day-to-day operations * [**Manage & Publish Your Menu**](https://help.urbanpiper.com/ordering-channels/zomato/manage-and-publish-your-menu) — Publish menu changes to Zomato, track them in Publish Logs, and fix common publish errors using the error reference table. * [**Manage Your Orders**](https://help.urbanpiper.com/ordering-channels/zomato/manage-your-orders) — What UrbanPiper can and can't do with Zomato orders: auto-acceptance, status updates, rider tracking, and the two exceptions (no order edits, no Dispatched push). * [**Running Discounts on Zomato**](https://help.urbanpiper.com/ordering-channels/zomato/running-discounts-on-zomato) — The three sponsorship models (Salt, Pepper, Salt & Pepper), four discount types, and how to set up a restaurant-sponsored offer. ### Controlling availability * [**Category Schedules**](https://help.urbanpiper.com/ordering-channels/zomato/category-schedules) — Make specific menu categories available only at set times (e.g. breakfast- or dinner-only). * [**Manage Store Hours**](https://help.urbanpiper.com/ordering-channels/zomato/manage-store-hours) — Set and sync your outlet's operating hours from Business Manager. * [**Common Store Availability Issue for Zomato**](https://help.urbanpiper.com/ordering-channels/zomato/manage-store-hours/common-store-availability-issue-for-zomato) — Troubleshoot when your store won't show as available: Delivery toggle, GST status, post-publish toggle, and order-rejection closures. ### Quick reference * **New here?** Read **Integration Overview**, then **Integrate Your Zomato Account** to go live. * **Already live?** Use **Manage & Publish Your Menu** and **Manage Your Orders** daily, **Running Discounts** for promotions, and **Category Schedules** / **Manage Store Hours** for timing. * **Something not working?** Start with **Common Store Availability Issue** and the error table in **Manage & Publish Your Menu**. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://help.urbanpiper.com/ordering-channels/zomato.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.