# Integrate Your Swiggy Account with UrbanPiper

To start receiving Swiggy orders directly on your UrbanPiper account, you’ll need to set up and authorize the integration.

{% hint style="info" %}
**Note**: This requires you to be an active UrbanPiper customer.
{% endhint %}

If you don’t have an UrbanPiper account, please [get in touch ](https://www.urbanpiper.com/contact-us)with our Sales team to learn more about activating your account and getting started.\
\
If you have an existing UrbanPiper account, follow the steps below to activate your Swiggy integration.

## Step 1-**Prepare your Swiggy account**

Ensure your outlet(s) exist in Swiggy Merchant and are eligible for online ordering.

Note down:

* Outlet/Restaurant ID(s)
* Outlet URL exactly as listed on Swiggy

## Step 2-Initiate Request to Go Live

**Before you begin (quick checklist)**

✅ Location created in UrbanPiper (name, address, phone).

✅ Menu ready in UrbanPiper (categories, items, add-ons/modifiers, taxes).

✅ Operating hours, prep times, and charges (packaging/other fees) decided.

✅ Swiggy outlet details on hand (Outlet/Restaurant ID).<br>

* **Access the Location Tab**: Start by navigating to the Location tab and searching for your specific location.
* **Select Your Location**: Click the checkbox next to the location name you wish to activate.
* **Request to Go Live**: Click on the Request to Go Live button and choose the aggregator you want to partner with.
* **Input Aggregator Details:** Enter the aggregator's Platform ID.
* **Finalize Request**: Click the Request to Go Live button to submit your request. You will receive a confirmation that your request has been successfully submitted.

## Step 3-Post-request process

* Once your request is submitted, our **Onboarding team** is automatically notified to begin the mapping process.
* This mapping is carried out **offline**, with assistance from the Swiggy team.
* You’ll receive an **email confirmation** once the outlet has been mapped and activated.
* After confirmation, your outlet will be **ready to receive orders via UrbanPiper**.

{% hint style="info" %} <mark style="color:$info;">**Verify that both the Platform ID and the URL are correct to prevent delays.**</mark>\
\ <mark style="color:$info;">**Your outlet is expected to be live within 48 hours.**</mark>
{% endhint %}


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