Uber Eats
Manage your entire Uber Eats business from UrbanPiper — menu, timings, promotions, and prep times in one place. Start here for setup, menu management, and day-to-day operations.
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Manage your entire Uber Eats business from UrbanPiper — menu, timings, promotions, and prep times in one place. Start here for setup, menu management, and day-to-day operations.
UrbanPiper's Uber Eats integration lets you manage your entire Uber Eats business from one place — menu, orders, timings, and prep times. Orders flow from Uber Eats straight to your POS, and menu changes you make in UrbanPiper sync back to Uber Eats.
Here's what you'll find in this section.
Getting started — How the integration works end to end, what data is synced with each menu push, when a push is (and isn't) needed, and what order details flow from Uber Eats to UrbanPiper.
Update and publish your menu — Manage your menu centrally in UrbanPiper and publish changes to Uber Eats (ensure store opening hours are set in Atlas first).
Update menu timings — Set and manage your operating hours via Schedules in Business Manager, then publish to sync with Uber Eats.
Handling Discounts and Promotions — Promotion options to set up with your Uber Eats account manager, and how discount data is relayed to UrbanPiper and your POS (check POS compatibility with support first).
Manage order prep time — Configure Normal and Busy prep times in Atlas and Save & Sync to Uber Eats (no menu publish needed; active mode is controlled from Prime).
New here? Read Getting started to understand the order and menu flow.
Managing your menu? Use Update and publish your menu and Update menu timings.
Running offers or tuning operations? See Handling Discounts and Promotions and Manage order prep time.
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