# Getting started

With UrbanPiper’s integration, you can **seamlessly receive orders from your Uber Eats account** and automatically push them **to your POS system**. The integration also allows for **centralized menu management**, enabling real-time updates across platforms.

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#### **How It Works**

1. A **customer places an order** on Uber Eats.
2. The order appears on your **Uber Eats tablet** for manual or **automatic acceptance**
3. Once accepted:
   * The order is sent to **UrbanPiper**.
   * The order is then pushed to your **POS** or **UrbanPiper Store Manager.**

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#### **Menu Management**

UrbanPiper allows you to manage and sync your Uber Eats menu efficiently.

**Elements sent to Uber Eats with a Menu Push:**

* Product name
* Product snooze (out-of-stock)
* Prices
* Modifier groups/options
* Modifiers/options
* Product images\*
* Descriptions
* Menu availabilities (≠ restaurant opening times)
* Product tags (limit applies)

> ⏱ **Menu updates may take up to 5 minutes** to reflect on Uber Eats.

> 🎨 *Note: Banner images cannot be updated via UrbanPiper. Contact your Uber Eats account manager or Uber Eats support for manual changes.*

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**When You Need to Push the Menu**

* After **any changes** to the menu
* When **menu availabilities** are updated

**When You Do NOT Need to Push the Menu**

* When a **product is** marked out of stock

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#### **Order Management**

The following order data is sent from Uber Eats to UrbanPiper:

* Order details
* Pick-up time
* Order notes
* Delivery fees
* Customer information
  * *(Customer address is shared only when you handle delivery yourself)*