# Getting started

With UrbanPiper’s integration, you can **seamlessly receive orders from your Uber Eats account** and automatically push them **to your POS system**. The integration also allows for **centralized menu management**, enabling real-time updates across platforms.

***

#### **How It Works**

1. A **customer places an order** on Uber Eats.
2. The order appears on your **Uber Eats tablet** for manual or **automatic acceptance**
3. Once accepted:
   * The order is sent to **UrbanPiper**.
   * The order is then pushed to your **POS** or **UrbanPiper Store Manager.**

***

#### **Menu Management**

UrbanPiper allows you to manage and sync your Uber Eats menu efficiently.

**Elements sent to Uber Eats with a Menu Push:**

* Product name
* Product snooze (out-of-stock)
* Prices
* Modifier groups/options
* Modifiers/options
* Product images\*
* Descriptions
* Menu availabilities (≠ restaurant opening times)
* Product tags (limit applies)

> ⏱ **Menu updates may take up to 5 minutes** to reflect on Uber Eats.

> 🎨 *Note: Banner images cannot be updated via UrbanPiper. Contact your Uber Eats account manager or Uber Eats support for manual changes.*

***

**When You Need to Push the Menu**

* After **any changes** to the menu
* When **menu availabilities** are updated

**When You Do NOT Need to Push the Menu**

* When a **product is** marked out of stock

***

#### **Order Management**

The following order data is sent from Uber Eats to UrbanPiper:

* Order details
* Pick-up time
* Order notes
* Delivery fees
* Customer information
  * *(Customer address is shared only when you handle delivery yourself)*


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.urbanpiper.com/ordering-channels/uber-eats/getting-started.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.