Update and publish your menu

UrbanPiper integrations allow you to centrally manage your menu content for all ordering channels.

If your menu is managed on your POS, please ingest the menu from the POS to the UrbanPiper platform. Once the menu is updated on UrbanPiper, you can publish the changes to Zomato by performing a menu publish to Zomato.

Monitor the status of your menu publishing request on Atlas. If any errors occur, refer to the error report, make the necessary corrections, and republish..

Handling errors

Below are the common menu publish error with possible resolution.

Error message	Description	Possible Fix
"message":"No Zomato restaurant is mapped with Outlet Id: 16397"	Store is not integrated	Kindly raise RTGL from your end and onboarding will pick it up
"value":["`tags`: root item tagged with services must have GST of 5%."	Tax is not configured or incorrectly tagged between services and packaged goods items.	If it is a service item tax needs to be configured. If it is a MRP item packaged-good tag needs to be added.
"message":"Item Image URL must be end with either .png or .jpg or .ashx"	The item image is in wrong format	The item image should be in .png or .jpg or .ashx
"value":["Multiple items with same name not allowed inside a category	Multiple items with same name is associated with a category	Remove the duplicate items present in the category
"value":["zero `price.price` 0 at index 0 is not allowed for root catalogues"	Price at item level is zero and there is no variant added for the item	Either add the price at item level or add a variant
{"value":["`max` should be at least 1"]	The number of modifier in a group will be less than the minimum selectable	Reduce the minimum selectable or add more numbers of modifier
{"value":["`tags`: GST Unregistered restaurant cannot sell goods."]}	Merchant cannot sell packaged good, if the store has not registered the GST with Zomato	Merchant should get in contact with Zomato POC and get their GST updated
{"catalogue": {"value":["Empty catalogues list"]}	Category is passed without any item	Either items can be added to the category or it can be archived
{"value":["Multiple order level charges not supported"]}	Multiple charges are associated with the item	Remove all the charges for the item except one
["Multiple charges for same service"]}	Multiple charges are associated with the item	Remove all the charges for the item except one
"value":["Same tax group has been applied more than once"	Multiple taxes are associated with the item	Remove all the taxes for the item except one
DELIVERY - only interval of 30 minutes is supported TAKEAWAY - only interval of 30 minutes is supported	Timing groups can have timing only with the interval of 30 minutes. Ex: Timing can be either 1:00 or 1:30 not 1:50	Fix the timing groups so that the minutes are in the interval of 30 mins. Either .00 mins or .30 mins
Non-veg items must not contain "veg" item tags	Veg tag has been applied on an item which contains a work indicating non-veg item name or non veg item name in the description for example - “Vegetarian Chicken” or "Buffalo mozzarella”	add “[Veg Preparation]” in the item description and push the menu
"value": Price cannot be greater than 4000	Check the Items who has price more then 4000	You can also get in touch with the Zomato POC
If Modifier is not visible in UI	Modifier Price is higher than the item Price	Update the configuration to have item Price greater than the modifier price
{"code":422, "status":"failed", "message":"Data validation failed", "error":"", "validation_errors": {"MODIFIER_GROUP": {"values":{ "mg881552":{"value": ["Cannot be mapped to catalogue `Fruit Oasis Almond Cake`", "Cannot be mapped to catalogue `Rasmalai Elegance Harmony Cake`", "Cannot be mapped to catalogue `Belgian Truffle Noir Cake`", "Cannot be mapped to catalogue `Blueberry Bloom Delight Cake`", "Cannot be mapped to catalogue	Celebration-Cake tag is missing in item	Add the tag “Celebration-Cake” and repush the menu
Your outlet is not live for online ordering	O2 (online ordering) is not enabled	Get in touch with the aggregator POC to enable
code': 422, 'status': 'failed', 'message': 'Data validation failed', 'error': '', 'validation_errors': {'CATALOGUE_PROPERTY_VALUE': {'values': {'pv4834514-59691170': {'value': ['Invalid `value` specified'	Name of the modifier is in Decimal or only numerical term	Edit the name of the modifier and make sure that the name used here should be alphabetical

If you continue to experience issues with your menu publish, please contact support for further assistance.