Getting started

With UrbanPiper’s integration, you can seamlessly receive orders from your Zomato and automatically push them to your POS system or UrbanPiper Store Manager. The integration also allows for centralised menu management, enabling real-time updates across platforms.

---

How It Works

• A customer places an order on Zomato.

• The order is sent to UrbanPiper.

• The order is then pushed to your POS or UrbanPiper Store Manager.

---

Menu Management

UrbanPiper allows you to manage and sync your Zomato menu efficiently.

Elements sent to Zomato with a Menu Push:

• Product name

• Product snooze (out-of-stock)

• Prices

• Modifier groups/options

• Modifiers/options

• Product images*

• Product Descriptions

• Tax

• Charges

• Product availabilities (≠ restaurant opening times)

⏱ When succesfully published ,the menu updates may take up to 5-10 minutes to reflect on Zomato.

When You Need to Push the Menu

• After any changes to the menu

• When menu availabilities are updated

When You Do NOT Need to Push the Menu

• When a product is marked out of stock/ In stock

---

Order Management

The following order data is sent from Zomato to UrbanPiper:

• Order details

• Pick-up time

• Order notes

• Delivery fees

• Order Tax+ charges

Customer address is shared only when you handle delivery yourself