> For the complete documentation index, see [llms.txt](https://help.urbanpiper.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.urbanpiper.com/store-manager/prime-web/connecting-a-printer.md).

# Connecting a printer

{% embed url="<https://urbanpiper.portal.trainn.co/share/d1LDsZQ05myN1Mj7CsvayQ>" %}

## How to Connect a Printer on PrimeWeb <a href="#how-to-connect-a-printer-on-primeweb" id="how-to-connect-a-printer-on-primeweb"></a>

In this guide, we will walk you through the steps to connect a printer on PrimeWeb. Follow these instructions to successfully configure your printer.

### Step-by-Step Guide <a href="#step-by-step-guide" id="step-by-step-guide"></a>

1. Navigate to the **Prime Online Order** tab.
2. Proceed to the **Live Orders** section.
3. Next to **Stock Control**, locate the three dots icon and click on it.
4. Select **Session Setting** from the dropdown menu.
5. In the settings menu, choose the **Printers** tab.
6. Verify if **QZTray** is connected. Ensure it shows as connected.
7. Click on **Add Your First Printer**.
8. Allow Prime to scan for available printers, then click on **Add**.
9. Once the printer is added, test the print function.
10. A printer notification will appear, confirming successful configuration.

Congratulations! You have completed the printer configuration on PrimeWeb. Thank you for following this guide.

<br>


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