> For the complete documentation index, see [llms.txt](https://help.urbanpiper.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.urbanpiper.com/store-manager/prime-app/aggregator-delivery-partner-support-contacts.md).

# Aggregator / Delivery Partner Support Contacts

**Need Help with Delivery Partner or Order Logistics?**\
\
If you're facing issues **after an order has been placed**, such as:

* A delivery partner is not picking up the food
* No rider is being assigned
* Delays or order fulfillment issues

We understand how frustrating this can be. Here's what you need to know:

#### 🔍 Who Handles What?

Once an order is placed on an aggregator platform (like Swiggy, Zomato, or Magicpin), **order fulfillment and delivery logistics are managed directly by the aggregator**.\
This includes:

* Delivery partner assignments
* Pickups
* Real-time tracking issues
* Delivery delays

#### ✅ What You Should Do

For the **fastest resolution**, we recommend reaching out **directly to the aggregator's support team**. They are best equipped to assist you with post-order logistics.

***

#### 📱 Where to Find Aggregator Support Contacts in Prime

You can quickly find the relevant contact numbers in your **UrbanPiper Prime App**:

1. Open the **Prime App**
2. Go to the **"More"** section
3. Tap on **"Aggregator Support."**
4. You’ll see a list of support contact numbers for all integrated aggregators

***

#### 📞 Common Aggregator Support Numbers

* **Swiggy Support**:\
  080-6744-6677\
  080-6817-9777
* **Zomato Support**:\
  011-4989-4800
* **Magicpin Support**:\
  7510-175-101

***

{% hint style="info" %}
By contacting the aggregator directly for delivery-related concerns, you ensure the **quickest and most accurate resolution** to your issue.\
\
If you encounter issues before placing your order, such as menu syncing or item availability, please don't hesitate to contact **UrbanPiper Support**.
{% endhint %}


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