Manage & Publish Your Menu

UrbanPiper integration allows you to centrally manage your menu content for all ordering channels.

If your menu is managed on your POS, please ingest the menu from the POS to the UrbanPiper platform. Once the menu is updated on UrbanPiper, you can publish the changes to Zomato by performing a menu publish.

You can track the status of your menu publishing requests in the Publish Logs.

• If the publishing is successful, your changes will reflect on Zomato.

• If any errors occur, check the Error Report, make the required corrections, and republish the menu.

Handling errors

Below are the common menu publish error with possible resolutions.

"message":"No Zomato restaurant is mapped with Outlet Id: 16397"	Store is not integrated	Kindly initiate go live from your end to onboard the location.
"value":["`tags`: root item tagged with services must have GST of 5%."	Tax is not configured or incorrectly tagged between services and packaged goods items.	If it is a "service item" tax of value 5% needs to be configured. If it is a MRP or a packaged goods item "packaged-good" tag needs to be added for all such items.
"message":"Item Image URL must be end with either .png or .jpg or .ashx"	The item image is in a wrong format	The item image should be in .png or .jpg
"value":["Multiple items with same name not allowed inside a category	Multiple items with same name is associated with a category	Remove the duplicate items present in the category.
"value":["zero `price.price` 0 at index 0 is not allowed for root catalogues"	Price at item level is zero and there is no variant added for the item	Either add the price at item level or add a variant with a price.
{"value":["`max` should be at least 1"]	The number of modifier in a group will be less than the minimum selectable	Reduce the minimum selectable or add more numbers of modifier
{"value":["`tags`: GST Unregistered restaurant cannot sell goods."]}	You cannot sell packaged good, if the store has not registered the GST with Zomato	You should contact your Zomato POC and get the GST updated.
{"catalogue": {"value":["Empty catalogues list"]}	Category is passed without any item	All items should be associated with an active category.
{"value":["Multiple order level charges not supported"]}	Multiple charges are associated with the item	Edit the item to have only one active charge.
["Multiple charges for same service"]}	Multiple charges are associated with the item	Edit the item to have only one active charge.
"value":["Same tax group has been applied more than once"	Multiple taxes are associated with the item	Edit the item to have only one active tax of same value.
DELIVERY - only interval of 30 minutes is supported TAKEAWAY - only interval of 30 minutes is supported	Timing groups can have timing only with the interval of 30 minutes. Ex: Timing can be either 1:00 or 1:30 not 1:50	Fix the timing groups so that the minutes are in the interval of 30 mins. Either .00 mins or .30 mins
Non-veg items must not contain "veg" item tags	Veg tag has been applied on an item which contains a word indicating non-veg item name or non veg item name in the description for example "Buffalo mozzarella”	Check the configured food type for the item or add “[Veg Preparation]” in the item description.
"value": Price cannot be greater than 4000	Check the Items who has price more then 4000	Edit the price value to be less than 4000.
{"code":422, "status":"failed", "message":"Data validation failed", "error":"", "validation_errors": {"MODIFIER_GROUP": {"values":{ "mg881552":{"value": ["Cannot be mapped to catalogue `Fruit Oasis Almond Cake`", "Cannot be mapped to catalogue `Rasmalai Elegance Harmony Cake`"	Celebration-Cake tag is missing in item	Add the tag “Celebration-Cake” and repush the menu
Your outlet is not live for online ordering	O2 (online ordering) is not enabled	Get in touch with the aggregator POC to enable
code': 422, 'status': 'failed', 'message': 'Data validation failed', 'error': '', 'validation_errors': {'CATALOGUE_PROPERTY_VALUE': {'values': {'pv4834514-59691170': {'value': ['Invalid `value` specified'	Name of the modifier is in Decimal or only numerical term	Update the modifier name and ensure it contains only alphabetical characters.

If you continue to experience issues with your menu publish, please contact support for further assistance.