Keeta

Manage your entire Keeta business from UrbanPiper — menu, item and modifier availability, orders, discounts, and store hours in one place. Start here for setup, menu, and day-to-day operations.

UrbanPiper's Keeta integration lets you manage your entire Keeta business from one place — menu, item and modifier availability, orders, discounts, and store hours. Orders flow straight to your POS, and changes you make in UrbanPiper sync back to Keeta.

Here's what you'll find in this section.

Getting started

• Integration Overview — What the integration supports across menus, orders, and store controls, plus timelines (activation takes up to 48 hours; menu updates show in 5–10 minutes).

• Integrate Your Keeta Account with UrbanPiper — Step-by-step guide to going live: prep your Keeta outlet details and submit a "Request to Go Live."

Menu & availability

• Manage Your Menu — Publish menu changes to Keeta, track them in Publish Logs, and fix common publish errors using the error reference table (unique names, category/item/option limits, restricted keywords, image formats).

• Manage Item Availability — Mark items out-of-stock in real time and in bulk (note: auto stock-in isn't supported — items must be stocked back in manually).

• Manage Modifier Availability — Same real-time, bulk control for modifiers (auto stock-in not supported).

Orders & promotions

• Manage Your Orders — What UrbanPiper supports for Keeta orders: real-time push, discount/charge/tax info, full status updates, and cancellations.

• Running Discounts on Keeta — The three sponsorship models (restaurant, Keeta, shared) and four discount types (fixed, percentage, percentage dish, delivery fee), all configured on the Keeta Dashboard.

Controlling availability

• Manage Store Hours — Set and sync your outlet's operating hours via Schedules in Business Manager (note: manual availability overrides disable store timing and need re-syncing).

Quick reference

• New here? Read Integration Overview, then Integrate Your Keeta Account to go live.

• Managing your menu? Use Manage Your Menu, plus Item and Modifier Availability for real-time stock control.

• Orders and offers? See Manage Your Orders and Running Discounts on Keeta; use Manage Store Hours for operating times.