> For the complete documentation index, see [llms.txt](https://help.urbanpiper.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.urbanpiper.com/business-manager/deactivate-a-location.md).

# Deactivate a Location

### Overview

If a location is permanently closed or no longer in use, you should deactivate and disintegrate it for a specific delivery platform. This unmaps the location from the selected platform, takes it offline, and removes it from your active location count — stopping all UrbanPiper services for that location on that platform.

**NOTE**: you will stop getting billed for the location. However, for the current month in which you initiated the deactivation/unmapping of the location, you would still be billed.

{% hint style="info" %}
**When to use this:** Only deactivate and disintegrate a location if it is **permanently shut down** and you no longer want it mapped to a given platform. Taking a location offline this way is intended for permanent closures — not temporary deactivations or pauses.
{% endhint %}

***

### Before you begin

{% hint style="warning" %}
Make sure the location is **not active** and has **no live orders** on the platform before you disconnect it. Disconnecting a location with active orders can cause order rejections.
{% endhint %}

***

#### Steps to disconnect a location

1. Log in to **Atlas.**
2. Go to your location [listing page](https://atlas.urbanpiper.com/locations)
3. Select the location that you want to deactivate, then open the **Hub** section.
4. Click the **three-dot menu (⋯)** next to the platform you want to disconnect, then select **Disconnect**.<br>

   <figure><img src="/files/OZGVIh3tQHgZZmmMD2iD" alt=""><figcaption></figcaption></figure>
5. Once you click on **Disconnect**, you will be prompted to review the action. Select the checkbox to proceed and then confirm your action by clicking on the "Disconnect" button at the bottom.<br>

   <figure><img src="/files/XH2PSAFRCDbC2mNodq0D" alt=""><figcaption></figcaption></figure>

***

#### What happens after disconnection

After disconnection, UrbanPiper stops the following services for that location on that platform. The location is also excluded from your active location count for billing purposes.

* Order relay
* Catalogue updates
* Inventory control
* Location status updates
* You will no longer be billed for this location

{% hint style="info" %}
This action applies only to the selected platform. Other platforms linked to the same location continue to work normally.
{% endhint %}


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