Create and Manage Charges

In this guide, we will walk you through the process of setting up packaging charges for Zomato. Follow the steps below to configure the charges effectively.

Access the Catalog

1. Select the Catalog option from the menu above.

Navigate to Charges

1. Select the Charges option located on the left-hand side.

Add a New Charge

1. In the top-right corner, click on Add Charge.

2. Fill in the necessary details for the charge.

Choose the Applicable Mode

Below are the modes you can choose from:

• Item Quantity: Based on the quantity of items ordered by the customer.

• Order Subtotal: Based on the order-level packaging charges.

• Item Price: Option to include a percentage-based packaging charge for the items.

Set the Amount and Create the Charge

1. After choosing the appropriate mode, set the amount.

2. Click on Create.

Associate with Items and Location Groups

By default, all items and location groups are linked to the packaging charge. To specify certain items, follow these steps:

Create a New Item Group

1. Go to All Apps and select Group.

2. Click on Add Item Group.

3. Enter the name and click on Create.

4. Click on Items and then Update Items.

5. Select the preferred item to associate with the item group.

Create a New Location Group

1. Click on Add Location Group.

2. Fill in the name and click on Create.

3. Associate the location by clicking on Update and selecting the preferred location.

4. Click on Update Location.

Associate Item and Location Group with the Charge

1. Refresh the page once.

2. Return to Charges and click on Items and Locations.

3. Delete the previous item group and location group associated by default.

4. Click on Add New Pair.

5. Select the newly created item group and location group.

6. Click on Add.

Publish the Menu

To reflect these changes on Zomato, publish the menu for your location.

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