What are Tags and Tag Groups?

Tagging is attaching a label to a product. Items of a menu can be tagged to attract customers to order them or to demarcate certain special items (eg. BOGO, Lunch, Veg). Tags can be grouped into Tag Groups based on which aggregator the Tags are meant for (Swiggy, Zomato). In OMS, tag groups and tags help in search and filters (Food Type)

How to Configure Tags and Tag Groups?

Configuring a Tag Group

Head to Configuration → Ordering → Tag Groups → Add New Tag Group

• Title: Name of the Tag Group (has to be configured as "Zomato" if the tag group is being used for Meals for One, "Food Type" if it is being used OMS)
• CRM Title: You can enter a reference title. This will not reflect on any external platform
• Is Searchable: This field is applicable to the tag groups created for OMS.  It can be unchecked while configuring tag groups specific to aggregators.
• Is Filterable: This field is applicable to the tag groups created for OMS. It can be unchecked while configuring tag groups specific to aggregators.
• Active: Checking the box determines whether the tag group is enabled
• Tags: You can select all the tags to be associated with the tag group from the dropdown (provided that the tags are already configured)

Configuring a Tag

Head to Configuration → Ordering → Tags → Add New Tag

• Title: Name of the Tag (In case of Meals For One, use the tags mention here)
• Tag Group: Select the Tag Group to which the tag belongs from the dropdown (provided that the Tag Group is already configured)
• CRM Title: You can enter a reference title. This will not reflect on any external platform
• Is Searchable: This field is applicable to the tags created for OMS. It can be unchecked while configuring tags specific to aggregators.
• Is Filterable: This field is applicable to the tags created for OMS. It can be unchecked while configuring tags specific to aggregators.
• Active: Checking the box determines whether the tag is enabled
• Item Association: Associate all the items for which this tag has to be applied

Tags Supported for Aggregators

Swiggy:  For Swiggy, Bestseller & Must Try can be configured by Swiggy only.

Zomato: The list of tags supported for regular items on Zomato can be found below: 

For Meals For One item, the tags which can be configured are shared here.