Charges & its constraints

Charges as seen on the aggregator

Written By Ops UrbanPiper (Collaborator)

Updated at June 25th, 2020

This article details how charges will be visible for each aggregator and cover a few constraints that the charges have.

Zomato: We can configure multiple types of charges on Zomato.

Here's how a packaging charge of Rs.20 will be visible on Zomato's UI.

Note: Zomato has a constraint that only allows the charges with the title: Delivery Charge and Packaging Charge. If the title does not match with mentioned the string, the menu push request will fail

Swiggy: We can only configure item-level charges on Swiggy. For order level charges, the merchant will have to reach out to their POC and get it configured.

Here's how a packaging charge of Rs.15 will be visible on Swiggy's UI.

Note: If you are disabling the existing charges and configuring new charges, the menu sync is required to remove the existing charges.

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